CIC was appalled to learn about the manner in which the replies were provided & the hearings before it were handled by the Office of the Commissioner CGST, Shillong which indicated that there was complete negligence & laxity in dealing with RTI matters
30 Jan, 2019O R D E R
FACTS:
The Appellant vide her RTI application sought information on 07 points regarding the pay scale, the last pay drawn/pay on retirement, pay band and grade pay of her deceased husband at the time of his retirement, increments in retiring Scale/Grade, date of birth of family pensioner as per their office record etc.
The CPIO, vide its letter dated 21.07.2017 stated that the information could not be furnished due to inadequate information provided in the RTI application about the deceased husband viz his designation, date of retirement & last place of posting/station of retirement. Dissatisfied by the response, the Appellant approached the FAA. The FAA, vide its order dated 03.08.2017 transferred the Appeal under Section 6(3) of the RTI Act, 2005, to the CPIO and Assistant Commissioner CGST/Customs (P) Division, Agartala for necessary action, as the last posting of Appellant’s deceased husband was Agartala. Subsequently, the CPIO and Assistant Commissioner of Customs Division, Agartala vide its reply dated 07.09.2017 stated that the information solicited was not available with them as per service book of her deceased husband. However, they attached a copy of the service book page where pension calculation was done by PAO on 15.03.1995.
HEARING:
Facts emerging during the hearing:
The following were present:
Appellant: Mr. Avijit Chakraborty Appellant’s representative through VC;
Respondent: Mr. Jitesh Jain, AC through VC;
The Appellant’s representative reiterated the contents of the RTI application and stated that the information sought had not been provided. In fact the application seeking details of the deceased husband had been tossed over to Agartala etc. but it was not handled properly. The Respondent present at the hearing informed the Commission that this matter was to be dealt with by Mr. K. Ashikhieya, Commissioner, Customs, Shillong and that the Appellant was informed accordingly. When enquired as to why he did not transfer the application to the concerned, no satisfactory response was provided. The Commission was in receipt of a written submission from the Appellant dated 27.12.2018 wherein while contesting the Respondent’s written submission dated 20.12.2018, it was inter alia prayed to the Commission to direct the Respondent to provide her the desired information as sought in her RTI application dated 18.06.2017.
The Commission referred to the definition of information u/s Section 2(f) “information” means any material in any form, including records, documents, memos, e-mails, opinions, advices, press releases, circulars, orders, logbooks, contracts, reports, papers, samples, models, data material held in any electronic form and information relating to any private body which can be accessed by a public authority under any other law for the time being in force; “information” means any material in any form, including records, documents, memos, e-mails, opinions, advices, press releases, circulars, orders, logbooks, contracts, reports, papers, samples, models, data material held in any electronic form and information relating to any private body which can be accessed by a public authority under any other law for the time being in force; “information” means any material in any form, including records, documents, memos, e-mails, opinions, advices, press releases, circulars, orders, logbooks, contracts, reports, papers, samples, models, data material held in any electronic form and information relating to any private body which can be accessed by a public authority under any other law for the time being in force; of the RTI Act, 2005 which is reproduced below:
“information” means any material in any form, including records, documents, memos, emails, opinions, advices, press releases, circulars, orders, logbooks, contracts, report, papers, samples, models, data material held in any electronic form and information relating to any private body which can be accessed by a public authority under any other law for the time being in force.”
Furthermore, a reference can also be made to the relevant extract of Section 2 (j) of the RTI Act, 2005 which reads as under:
“(j) right to information” means the right to information accessible under this Act which is held by or under the control of any public authority and includes ........”
In this context a reference was made to the Hon’ble Supreme Court decision in 2011 (8) SCC 497 (CBSE Vs. Aditya Bandopadhyay), wherein it was held as under:
35..... “It is also not required to provide ‘advice’ or ‘opinion’ to an applicant, nor required to obtain and furnish any ‘opinion’ or ‘advice’ to an applicant. The reference to ‘opinion’ or ‘advice’ in the definition of ‘information’ in section 2(f) “information” means any material in any form, including records, documents, memos, e-mails, opinions, advices, press releases, circulars, orders, logbooks, contracts, reports, papers, samples, models, data material held in any electronic form and information relating to any private body which can be accessed by a public authority under any other law for the time being in force; “information” means any material in any form, including records, documents, memos, e-mails, opinions, advices, press releases, circulars, orders, logbooks, contracts, reports, papers, samples, models, data material held in any electronic form and information relating to any private body which can be accessed by a public authority under any other law for the time being in force; “information” means any material in any form, including records, documents, memos, e-mails, opinions, advices, press releases, circulars, orders, logbooks, contracts, reports, papers, samples, models, data material held in any electronic form and information relating to any private body which can be accessed by a public authority under any other law for the time being in force; of the Act, only refers to such material available in the records of the public authority. Many public authorities have, as a public relation exercise, provide advice, guidance and opinion to the citizens. But that is purely voluntary and should not be confused with any obligation under the RTI Act.”
Furthermore, the Hon’ble Supreme Court of India in Khanapuram Gandaiah Vs. Administrative Officer and Ors. Special Leave Petition (Civil) No.34868 OF 2009 (Decided on January 4, 2010) had held as under:
6. “....Under the RTI Act “information” is defined under Section 2(f) “information” means any material in any form, including records, documents, memos, e-mails, opinions, advices, press releases, circulars, orders, logbooks, contracts, reports, papers, samples, models, data material held in any electronic form and information relating to any private body which can be accessed by a public authority under any other law for the time being in force; “information” means any material in any form, including records, documents, memos, e-mails, opinions, advices, press releases, circulars, orders, logbooks, contracts, reports, papers, samples, models, data material held in any electronic form and information relating to any private body which can be accessed by a public authority under any other law for the time being in force; “information” means any material in any form, including records, documents, memos, e-mails, opinions, advices, press releases, circulars, orders, logbooks, contracts, reports, papers, samples, models, data material held in any electronic form and information relating to any private body which can be accessed by a public authority under any other law for the time being in force; which provides: “information” means any material in any form, including records, documents, memos, emails, opinions, advices, press releases, circulars, orders, logbooks, contracts, report, papers, samples, models, data material held in any electronic form and information relating to any private body which can be accessed by a public authority under any other law for the time being in force.” This definition shows that an applicant under Section 6 of the RTI Act can get any information which is already in existence and accessible to the public authority under law. Of course, under the RTI Act an applicant is entitled to get copy of the opinions, advices, circulars, orders, etc., but he cannot ask for any information as to why such opinions, advices, circulars, orders, etc. have been passed.”
7. “....the Public Information Officer is not supposed to have any material which is not before him; or any information he could have obtained under law. Under Section 6 of the RTI Act, an applicant is entitled to get only such information which can be accessed by the “public authority” under any other law for the time being in force. The answers sought by the petitioner in the application could not have been with the public authority nor could he have had access to this information and Respondent No. 4 was not obliged to give any reasons as to why he had taken such a decision in the matter which was before him.”
The Commission at the outset observed that in the instant matter apart from transferring the RTI application to Agartala Commissionerate no other action was taken by the Respondent Public Authority who failed to examine the RTI queries and provide a clear and cogent reply. Therefore, the Commission referred to the judgement of the Hon’ble Delhi High Court in Mujibur Rehman vs Central Information Commission (W.P. (C) 3845/2007)(Dated 28 April, 2009) wherein it had been held as under:
“14.......The court cannot be unmindful of the circumstances under which the Act was framed, and brought into force. It seeks to foster an "openness culture" among state agencies, and a wider section of "public authorities" whose actions have a significant or lasting impact on the people and their lives. Information seekers are to be furnished what they ask for, unless the Act prohibits disclosure; they are not to be driven away through sheer inaction or filibustering tactics of the public authorities or their officers. It is to ensure these ends that time limits have been prescribed, in absolute terms, as well as penalty provisions. These are meant to ensure a culture of information disclosure so necessary for a robust and functioning democracy.”
Furthermore, the Hon’ble Delhi High Court decision in J P Aggarwal v. Union of India (WP (C) no. 7232/2009 it has held that:
“The PIO is expected to apply his / her mind, duly analyse the material before him / her and then either disclose the information sought or give grounds for non-disclosure.”
A reference was drawn to the decision of the Hon’ble Delhi High Court in the case of J.P Agrawal v. Union of India-2013(287) ELT25(Del.) wherein it was held as under:
7.“it is the PIO to whom the application is submitted and it is he who is responsible for ensuring that the information as sought is provided to the applicant within the statutory requirements of the Act. Section 5(4) is simply to strengthen the authority of the PIO within the department; if the PIO finds a default by those from whom he has sought information. The PIO is expected to recommend a remedial action to be taken”. The RTI Act makes the PIO the pivot for enforcing the implementation of the Act.”
The Commission was appalled to learn about the manner in which the replies were provided and the hearings before it were handled by the Respondent Public Authority which indicated that there was complete negligence and laxity in the Public Authority in dealing with the RTI matters. It was abundantly clear that such matters were being ignored and set aside without application of mind which reflected disrespect towards the RTI Act, 2005 itself. It was felt that the conduct of Respondent was against the spirit of the RTI Act, 2005 which was enacted to ensure greater transparency and effective access to the information.
DECISION:
Keeping in view the facts of the case and the submissions made by both the parties, the Commission directs, the Commissioner, Customs, Shillong to re-examine the matter and furnish information in respect of the deceased husband of the Appellant within a period of 30 days from the date of receipt of this order.
The Commission also instructs the Respondent Public Authority to convene periodic conferences/seminars to sensitize, familiarize and educate the concerned officials about the relevant provisions of the RTI Act, 2005 for effective discharge of its duties and responsibilities.
The Appeal stands disposed with the above direction.
Bimal Julka
Information Commissioner
Citation: Ms. Usha Chakraborty v. CPIO, Ministry of Finance, Department of Revenue Office of the Commissioner, Goods & Services Tax Commissionerate Shillong in Second Appeal No.:- CIC/DOREV/A/2017/167036-BJ, Date of Decision : 08.01.2019