June 24, 2014
CIC: merely because the CIC finds that the view taken by the PIO was not correct, it cannot automatically lead to issuance of a show cause notice u/s 20 & imposition of penalty; there is no provision to initiate any penal/disciplinary action against FAA...more>>
| June 23, 2014
CIC: through the TRAI, one can access the information on the action taken by the service provider on a complaint as available with the service provider; inaction on the part of the TRAI can be agitated only before the Consumer Disputes Redressal Forum...more>>
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